Frequently asked questions

Clear answers, without the medical jargon.

Fertility care can bring many questions. Start here for simple, general information, then speak with a health professional for advice about your own situation.

Understanding IVF

What is IVF?

IVF means in vitro fertilisation. Eggs are collected from the ovaries and fertilised with sperm in a laboratory. The embryos are observed as they develop, and an appropriate embryo may then be transferred to the uterus or frozen for later use.

What are the main steps in an IVF cycle?

The usual stages are consultation and assessment, ovarian stimulation with monitoring, egg collection, fertilisation, embryo culture, and then embryo transfer or freezing. A pregnancy test follows at the time given by your clinic. Your plan may be adjusted to your response.

How long does IVF take?

The active part of one cycle often includes around 8–14 days of ovarian stimulation, followed by egg collection and several days of embryo culture. Preparation before treatment and the timing of transfer can make the full pathway longer. Your clinic will provide a personal calendar.

Is egg collection painful?

Egg collection is usually performed with sedation or pain relief. Some people have mild cramping, bloating or tiredness afterwards. Your team should explain what to expect, what medicine is safe to take and which warning signs require urgent help.

Does IVF guarantee a baby?

No fertility treatment can guarantee a pregnancy or baby. Chances differ with age, egg and sperm factors, embryo development, medical history and the treatment plan. A consultant can explain a realistic range after assessment.

Age, testing and treatment choices

Am I too old for IVF?

Age matters, particularly because egg number and egg quality usually change over time, but age alone does not answer the question. Ovarian reserve, sperm factors, medical history and personal circumstances also matter. A fertility assessment is the safest way to understand your options.

What fertility tests may be needed?

A woman, man or couple may be offered a confidential history and tests such as ultrasound, hormone or infection screening, and semen analysis. The right tests depend on the reason for assessment, whether you are planning ahead, having difficulty conceiving or seeking premarital screening.

What is the difference between PGT-A and PGT-M?

PGT-A assesses chromosome number in embryos. PGT-M looks for a specific inherited condition already identified in a family. Both involve IVF and embryo biopsy. They are not suitable for everyone and cannot guarantee pregnancy or an unaffected baby.

What is ICSI?

ICSI is a laboratory technique in which one sperm is injected into an egg. It may be considered when there is a sperm or previous fertilisation concern, but it is not automatically the right option for every IVF cycle.

Donor care, preservation and surrogacy

Can I use donor eggs or donor sperm?

Fertpromax can discuss screened donor egg and donor sperm pathways, subject to suitability and availability. The team will explain screening, matching, consent, confidentiality and the medical and emotional implications before you decide.

Can eggs, sperm or embryos be frozen?

Yes. Fertility preservation may involve freezing eggs, sperm or embryos for possible future use. Suitability, collection, testing where relevant, storage, consent and fees should be discussed first. Freezing preserves an option but cannot promise a future pregnancy.

Can Fertpromax help with surrogacy?

Fertpromax can discuss surrogate sourcing or screening and coordinate IVF and embryo-transfer care. Surrogacy also involves important emotional, practical and legal decisions, so informed consent and independent legal guidance are important for everyone involved.

Appointments, privacy and support

Can I ask the chatbot for medical advice?

The Fertpromax chatbot can explain general fertility information in simple language. It cannot interpret test results, diagnose a condition, prescribe medicine or choose treatment. For those questions, it will help you request contact from a health professional.

Will my chat information be saved?

Basic chat answers remain in your browser session. Fertpromax receives your name, optional profile details and contact information only when you complete the follow-up form, agree to the privacy notice and submit it.

How can I speak with the clinic?

Use the chatbot option “I’d like Fertpromax to contact me” to leave a WhatsApp or telephone number and a preferred time. You can also use the Contact page to call, email or request an appointment yourself.

What should I do in an emergency?

Do not rely on the website or chatbot for emergencies. Severe pain, heavy bleeding, fainting, breathing difficulty or another urgent concern needs immediate medical help or direct contact with your treating clinic.

Your story needs an individual answer.

These answers are educational and do not replace a consultation. If you are ready, open the Fertpromax chat to ask a general question or request a confidential call from the care team.

Your next step

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